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idXready™: Conflict Management Workbook

Click to enlarge	Session Goal and Process - In the idXready™ Conflict Management Workbook you will work towards the goal of helping people move productively through conflict so that everyone can contribute and spend their energy doing things that matter.

The idXready™ Conflict Management Workbook is an an "Online Only" EPIC product, designed to work in conjunction with IdXready Conflict Management Facilitator Kit, and not as a stand-alone product.

Defining Conflict:

There are many different ways to look at conflict. idXready™ Conflict Management Workbook defines conflict as when:

Two or more people are in a disagreement or struggle about something

There are strong emotions involved such as:
- anxiety
- resentment
- frustration
- anger
- resentment

Session Goal and Process:

In Module 4 (of 5 Modules), "Finding Solutions in Conflict", some of the goals you will work toward include:

Understanding the importance of focusing on solutions rather than problems
Learning Strategies for generating options that resolve conflicts
Reflect on how your natural style might affect how you find solutions

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Sample Reports

Participant Workbook (574Kb)

Program Overview (130Kb)

Conflict Management - Leadership Guide (1363Kb)

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